Terms & Conditions

Last Updated: [ 11-08-2026 ]

Welcome to Andaman Marevista Tourism. These Terms & Conditions govern your use of our website, services, tour packages, bookings and related travel arrangements.

By accessing our website or making an enquiry, booking or payment through Andaman Marevista Tourism, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website or services.

1. About Andaman Marevista Tourism

Andaman Marevista Tourism provides travel-related services in the Andaman & Nicobar Islands, including:

• Andaman tour packages
• Customized holiday packages
• Hotel and resort bookings
• Ferry and boat ticket assistance
• Airport transfers
• Cab and transportation services
• Sightseeing arrangements
• Activity and excursion arrangements
• Travel planning and itinerary assistance
• Other travel-related services offered from time to time

Depending on the service booked, certain components of your trip may be provided by independent third-party suppliers, including hotels, resorts, ferry operators, transportation providers, activity operators and other local service providers.

2. Acceptance of Terms

By submitting an enquiry, requesting a quotation, making a booking, making a payment or using any service provided by Andaman Marevista Tourism, you agree to be bound by these Terms & Conditions.

These terms apply together with any booking confirmation, quotation, invoice, itinerary, payment schedule, cancellation policy or other written communication specifically issued for your booking.

Where a specific booking document contains terms that differ from these general Terms & Conditions, the specific booking terms will apply to that booking to the extent of the inconsistency.

3. Eligibility

The person making a booking must provide accurate and complete information and must have the legal capacity to enter into a binding agreement.

If a booking is made on behalf of other travellers, the person making the booking confirms that they are authorized to provide their information and accept these Terms & Conditions on their behalf.

4. Enquiries and Quotations

All enquiries submitted through our website, email, telephone, WhatsApp or other communication channels are subject to availability.

A quotation provided by Andaman Marevista Tourism may include estimated or confirmed costs depending on the information available at the time.

Unless expressly stated otherwise:

• A quotation is not a confirmed booking.
• Prices are subject to availability.
• Hotel rooms, ferry seats, transportation and activities are not guaranteed until confirmed.
• Quoted prices may change before confirmation due to changes in availability, supplier rates, taxes, transportation costs or other applicable charges.
• A quotation may have a validity period specified in the quotation.

A booking becomes confirmed only after the required payment has been received and confirmation has been issued by Andaman Marevista Tourism or the relevant service provider.

5. Booking Confirmation

Once a booking is confirmed, we will provide the applicable booking details, which may include:

• Traveller information
• Travel dates
• Accommodation details
• Ferry details
• Transportation details
• Sightseeing and activity details
• Payment information
• Cancellation conditions
• Special instructions
• Other relevant travel information

Customers are responsible for reviewing the confirmation carefully and notifying us immediately if any information is incorrect.

Any error reported after tickets, rooms or other services have been issued may be subject to amendment fees, cancellation charges or supplier restrictions.

6. Customer Information

Customers must provide accurate information required to process their booking.

Depending on the service, this may include:

• Full name as appearing on valid identification
• Date of birth
• Contact number
• Email address
• Identification details
• Travel dates
• Number of travellers
• Special requirements
• Child/infant information
• Arrival and departure details

Andaman Marevista Tourism is not responsible for problems arising from incorrect, incomplete or outdated information supplied by the customer.

Any additional costs caused by incorrect information may be payable by the customer.

7. Pricing and Taxes

The total price of a travel package will depend on the services included in the quotation or booking confirmation.

Unless specifically stated, prices may be subject to applicable government taxes, fees, permits, surcharges or other mandatory charges.

The applicable price and inclusions will be communicated before confirmation.

Where a quotation specifies taxes or charges separately, the customer will be responsible for paying the applicable amount.

Prices may change before confirmation due to supplier price revisions, availability, government charges, transportation costs, taxes or other circumstances beyond our control.

8. Payment Terms

A booking may require:

• An advance payment at the time of confirmation;
• Partial payments according to an agreed payment schedule; or
• Full payment before the commencement of travel.

The applicable payment schedule will be communicated at the time of booking.

A booking may remain unconfirmed until the required payment has been received.

If the customer fails to make a required payment within the specified period, Andaman Marevista Tourism may cancel or release the booking, subject to the applicable cancellation terms.

Any cancellation charges arising from such non-payment may be applicable where permitted under the booking conditions.

9. Payment Methods

Payments may be accepted through the payment methods made available by Andaman Marevista Tourism.

Customers should retain payment receipts, transaction references and booking confirmations until the completion of their trip.

Andaman Marevista Tourism will not be responsible for delays caused by payment gateway failures, banking issues, incorrect payment information or third-party payment processing failures.

10. Tour Packages

Tour packages may consist of multiple services provided by different suppliers.

A package may include, depending on the selected plan:

• Accommodation
• Ferry tickets
• Airport transfers
• Cab services
• Sightseeing
• Activities
• Entry tickets
• Meals
• Permits
• Other travel services

The exact inclusions and exclusions will be specified in the customer’s quotation or itinerary.

Services not expressly listed as included should be considered excluded.

11. Hotel and Resort Bookings

Hotel and resort reservations are subject to availability and the policies of the respective property.

Hotel facilities, room categories, meal plans, check-in/check-out times, extra-bed policies, child policies and cancellation conditions may vary between properties.

Hotel photographs and descriptions displayed on our website are intended for general informational purposes. Actual room layouts, views, furnishings, facilities or décor may vary according to the room allocated and property policies.

Standard hotel check-in and check-out times apply unless otherwise confirmed by the property.

Early check-in and late check-out are subject to availability and may involve additional charges.

Hotels may require a valid government-issued identification document at check-in.

12. Ferry and Boat Tickets

Ferry and boat services in the Andaman & Nicobar Islands are operated by independent operators and/or relevant authorities.

Ferry schedules, routes, departure times, vessel assignments, seat availability and operational arrangements may change due to:

• Weather conditions
• Sea conditions
• Technical issues
• Operational requirements
• Government instructions
• Safety considerations
• Port restrictions
• Other circumstances beyond our control

Andaman Marevista Tourism does not control the operation of ferry services.

Where a ferry operator cancels, reschedules or modifies a service, we will assist customers with the available alternatives or applicable refund process in accordance with the operator’s rules.

13. Flight Delays and Missed Connections

Customers are responsible for allowing sufficient time between flights, ferries, transfers and other travel services.

Andaman Marevista Tourism recommends allowing reasonable buffer time between connecting services.

If a flight delay, cancellation or other disruption causes a customer to miss a ferry, transfer, hotel check-in or other service, additional charges may apply depending on the policies of the relevant service provider.

We will reasonably assist the customer in finding available alternatives, but additional costs resulting from the disruption may be payable by the customer.

14. Airport Transfers and Cab Services

Airport transfers and cab services are subject to vehicle and driver availability.

Customers must provide accurate arrival and departure details when making a transfer booking.

Additional charges may apply for:

• Additional waiting time
• Additional stops
• Route changes
• Detours
• Additional passengers or luggage beyond the agreed arrangement
• Night-time or special-hour services, where applicable
• Vehicle upgrades
• Services outside the agreed itinerary

The vehicle supplied may differ from photographs or examples shown on promotional material, provided that the vehicle is reasonably suitable for the booked service.

15. Sightseeing and Activities

Sightseeing schedules may change due to weather, local conditions, government regulations, operational limitations, safety requirements or other circumstances.

Certain attractions, activities or destinations may have their own:

• Entry fees
• Permit requirements
• Age restrictions
• Medical requirements
• Dress requirements
• Safety requirements
• Operating hours
• Weather restrictions

Customers are required to comply with the rules and instructions of the relevant attraction or activity provider.

Activities involving water sports, boating, trekking, diving, snorkeling or other physical activities may involve inherent risks. Customers participate at their own discretion and must comply with applicable safety instructions.

16. Itinerary Changes

The itinerary provided at the time of booking is based on the information and availability available at the time of confirmation.

Andaman Marevista Tourism may need to modify the sequence, timing or arrangement of certain services due to operational circumstances.

Where reasonably possible, we will provide an alternative arrangement of comparable nature.

Any significant change affecting the overall package will be communicated to the customer as soon as reasonably practicable.

17. Customer-Initiated Changes

Requests to modify a confirmed booking may include:

• Change of travel dates
• Change of hotel
• Change of room category
• Change in number of travellers
• Change of ferry
• Change of vehicle
• Addition or removal of services
• Change of itinerary

All changes are subject to availability and the applicable terms of the relevant suppliers.

Additional charges may apply, including amendment fees, fare differences, cancellation charges or supplier penalties.

A change request is not considered confirmed until written confirmation has been provided.

18. Cancellation Policy

Cancellation charges depend on the services included in the booking and the cancellation policies of the relevant suppliers.

Different components of a package may have different cancellation conditions.

Cancellation charges may apply to:

• Hotel bookings
• Ferry tickets
• Transportation
• Activities
• Permits
• Other third-party services

The specific cancellation conditions applicable to your booking will be communicated in the quotation, invoice, booking confirmation or cancellation policy.

Customers should review these conditions before making payment.

Where a booking is non-refundable or partially refundable, the applicable amount will be determined according to the agreed booking conditions and supplier policies.

19. Cancellation by the Customer

To cancel a booking, the customer must contact Andaman Marevista Tourism through the official communication channel used for the booking.

The effective cancellation date will generally be the date on which the cancellation request is received and acknowledged.

Verbal requests may not be treated as confirmed cancellations unless acknowledged by Andaman Marevista Tourism.

Refund eligibility will depend on the applicable cancellation terms.

Any payment gateway charges, transaction charges, supplier penalties or non-refundable amounts may be deducted where applicable and where disclosed as part of the booking terms.

20. Cancellation or Modification by Andaman Marevista Tourism

Andaman Marevista Tourism may need to cancel, modify or rearrange a service due to circumstances including:

• Severe weather
• Cyclones
• Rough sea conditions
• Government restrictions
• Port closures
• Ferry cancellations
• Natural disasters
• Safety concerns
• Operational failures
• Supplier cancellation
• Unavailability of essential services
• Other circumstances beyond reasonable control

Where possible, we will offer an alternative arrangement or assist with the applicable refund process.

Our liability in such circumstances will be subject to the amount actually recoverable from the relevant supplier and the applicable law.

21. Force Majeure

Andaman Marevista Tourism shall not be considered responsible for failure or delay in providing services where such failure or delay results from circumstances beyond reasonable control.

Such circumstances may include, but are not limited to:

• Natural disasters
• Cyclones
• Earthquakes
• Floods
• Tsunamis
• Severe weather
• Rough sea conditions
• Government restrictions
• Political disturbances
• Strikes
• Port closures
• Road closures
• Public emergencies
• Epidemics or pandemics
• Transportation disruptions
• Technical failures
• Security incidents
• Acts of government authorities
• Other unforeseeable events beyond reasonable control

Where such circumstances occur, we will make reasonable efforts to assist customers with alternative arrangements.

22. Refunds

Refunds, where applicable, will be processed according to the cancellation and refund conditions applicable to the booking.

The processing time may depend on:

• Supplier processing times
• Bank processing times
• Payment gateway processing
• Ferry or hotel refund procedures
• Verification requirements

Refunds may not be immediate even after approval.

Where a third-party supplier is responsible for processing the refund, Andaman Marevista Tourism may assist in communicating with the supplier but cannot guarantee a processing timeline beyond the supplier’s control.

23. Non-Refundable Services

Certain travel services may be fully or partially non-refundable.

Examples may include:

• Promotional hotel rates
• Special package rates
• Certain ferry tickets
• Activity bookings
• Permits
• Advance payments to suppliers
• Last-minute bookings
• Special-event bookings

Where a service is non-refundable, this condition should be communicated to the customer before or at the time of booking.

24. Travel Documents and Identification

Customers are responsible for carrying valid documents required for their journey.

Depending on the traveller and service, these may include:

• Government-issued identification
• Passport
• Visa, where applicable
• Travel permits
• Tickets
• Booking confirmations
• Other documents required by authorities or service providers

Andaman Marevista Tourism is not responsible for denied boarding, denied entry or other consequences arising from missing, expired, invalid or incorrect travel documents.

25. Customer Responsibilities

Customers are expected to:

1. Provide accurate booking information.
2. Make payments within the agreed deadlines.
3. Carry valid identification and required documents.
4. Follow the instructions of hotels, ferry operators, drivers, guides and activity providers.
5. Follow applicable local laws and regulations.
6. Respect local communities, wildlife, heritage sites and the environment.
7. Arrive at designated departure points on time.
8. Take reasonable care of personal belongings.
9. Inform us in advance about relevant special requirements.
10. Avoid conduct that may endanger themselves, other travellers or service providers.

26. Personal Belongings

Customers are responsible for their personal belongings, luggage, valuables, electronics, documents and other possessions during travel.

Andaman Marevista Tourism is not responsible for loss, theft or damage to personal belongings unless such liability arises from circumstances for which we are legally responsible.

Customers should avoid leaving valuable items unattended in vehicles, hotels, public places or tourist attractions.

27. Health, Fitness and Special Requirements

Customers should assess whether they are physically fit and medically suitable for their planned travel activities.

Customers should inform Andaman Marevista Tourism in advance about relevant requirements that may affect the delivery of services, including mobility requirements, dietary requirements or other accessibility needs.

Certain activities may not be suitable for all travellers.

Customers are responsible for obtaining appropriate professional medical advice where necessary.

28. Children and Infants

Children and infants are subject to the policies of individual hotels, ferry operators, activity providers and transportation providers.

Age-based charges, child policies, additional beds, meals, tickets and activity restrictions may vary.

Customers must provide accurate ages of children and infants at the time of booking.

Incorrect age information may result in additional charges or service restrictions.

29. Website Information

We make reasonable efforts to keep information on our website accurate and current.

However, travel information can change due to supplier policies, weather, government regulations, operational changes and other circumstances.

Information such as:

• Prices
• Hotel facilities
• Ferry schedules
• Travel times
• Attraction timings
• Availability
• Images
• Descriptions
• Routes
• Activities

may change without prior notice.

Website content should therefore be treated as general information unless specifically confirmed in writing for your booking.

30. Third-Party Service Providers

Andaman Marevista Tourism may arrange services supplied by independent third parties.

These may include:

• Hotels
• Resorts
• Ferry operators
• Boat operators
• Cab operators
• Drivers
• Activity providers
• Restaurants
• Local guides
• Other tourism service providers

The services of such providers are subject to their respective operational policies and terms.

Where a third-party provider fails to deliver a service, we will make reasonable efforts to assist the customer in resolving the issue or identifying an available alternative.

31. Limitation of Liability

To the extent permitted by applicable law, Andaman Marevista Tourism shall not be liable for losses arising directly or indirectly from circumstances outside our reasonable control, including delays, cancellations, schedule changes, weather conditions, natural disasters, government restrictions, supplier failures or transportation disruptions.

Nothing in these Terms & Conditions is intended to exclude or restrict any liability that cannot lawfully be excluded or restricted under applicable Indian law.

Where a third-party supplier is responsible for a particular service, any liability relating to that service may be subject to the supplier’s applicable terms and the rights available to the customer under applicable law.

32. Complaints and Service Issues

Customers should report any problem with a service as soon as reasonably possible so that an opportunity exists to resolve the issue during the trip.

For example, accommodation-related issues should normally be reported to the hotel immediately, while transportation or ferry-related issues should be reported to the relevant operator and Andaman Marevista Tourism as soon as practicable.

A delay in reporting an issue may make it more difficult to investigate or resolve the matter.

Customers may contact us using the contact information provided on our website or booking documents.

33. Privacy and Personal Information

Information submitted by customers may be used for purposes including:

• Processing bookings
• Communicating with customers
• Arranging travel services
• Issuing tickets and confirmations
• Processing payments
• Providing customer support
• Meeting legal or regulatory requirements
• Improving our services

Personal information may need to be shared with relevant service providers where necessary to fulfil a booking.

For further information about how personal information is handled, customers should refer to our Privacy Policy.

34. Website Usage

Customers agree not to:

• Use the website for unlawful purposes;
• Attempt to gain unauthorized access to website systems;
• Introduce malicious software;
• Copy or reproduce website content without permission;
• Misuse booking or enquiry forms;
• Submit false or fraudulent information;
• Interfere with website functionality;
• Use automated systems to extract website content without authorization.

We reserve the right to restrict or terminate access to the website where misuse is suspected.

35. Intellectual Property

Unless otherwise stated, the content displayed on the Andaman Marevista Tourism website, including:

• Text
• Logos
• Branding
• Graphics
• Photographs
• Illustrations
• Website design
• Icons
• Other original materials

is owned by or licensed to Andaman Marevista Tourism and may be protected by applicable intellectual-property laws.

No content may be reproduced, copied, modified, distributed or commercially exploited without prior written permission, except where permitted by law.

36. Promotional Images and Representations

Images used on the website may represent destinations, hotels, beaches, activities, vehicles or experiences for illustrative purposes.

Actual conditions may vary because of weather, seasonal changes, maintenance, renovation, room allocation, natural conditions or operational circumstances.

Photographs should not be interpreted as a guarantee of a particular room, view, vehicle, vessel or physical condition unless specifically confirmed.

37. Links to Third-Party Websites

Our website may contain links to third-party websites or services.

These links may be provided for convenience or additional information.

Andaman Marevista Tourism does not necessarily control or endorse the content, availability, privacy practices or terms of third-party websites.

Customers should review the terms and privacy policies of third-party websites before using them.

38. Fraudulent Transactions and Unauthorized Payments

Customers should make payments only through payment methods officially communicated by Andaman Marevista Tourism.

We are not responsible for payments made to unauthorized individuals, unofficial accounts, fraudulent websites or impersonators.

If you receive a suspicious payment request claiming to be from Andaman Marevista Tourism, verify it with us before making payment.

39. Changes to These Terms

Andaman Marevista Tourism may update these Terms & Conditions from time to time to reflect changes in:

• Services
• Business operations
• Supplier requirements
• Applicable laws
• Website functionality
• Payment processes
• Cancellation procedures

The updated version will be published on this page with the revised “Last Updated” date.

For an existing confirmed booking, the terms communicated and accepted at the time of booking will generally govern that booking, subject to applicable law and any specific amendment agreed between the parties.

40. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India.

Nothing in these Terms & Conditions shall limit any statutory rights available to consumers under applicable Indian law.

Any dispute shall, where appropriate, first be addressed through good-faith communication and reasonable efforts to resolve the matter amicably.

Where a dispute cannot be resolved amicably, the parties may pursue remedies available under applicable law before the appropriate authority, forum or court having jurisdiction.

41. Severability

If any provision of these Terms & Conditions is determined to be invalid, unlawful or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable, where legally permissible.

The remaining provisions shall continue to remain in effect.

42. No Waiver

Failure by Andaman Marevista Tourism to enforce any provision of these Terms & Conditions shall not constitute a waiver of its right to enforce that provision or any other provision in the future.

43. Entire Agreement

These Terms & Conditions, together with the applicable quotation, invoice, booking confirmation, itinerary, cancellation policy and other written booking-specific terms, constitute the agreement governing the relevant travel services.

Where a specific written booking condition conflicts with a general provision of these Terms & Conditions, the specific booking condition shall apply to the extent of the conflict, subject to applicable law.

44. Contact Us

If you have questions regarding these Terms & Conditions, bookings, cancellations, refunds or other travel-related matters, please contact us:

Email: su*****@**************ta.com

For booking-related queries, please include your booking reference number wherever applicable.

Customer Acknowledgement

By making a booking or payment with Andaman Marevista Tourism, the customer acknowledges that they have had an opportunity to review the applicable booking conditions, including payment, cancellation and refund terms, and agrees to comply with the applicable terms governing the services booked.